Welcome to Sixteen | XVI. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, products, and services.

Information We Collect
We collect personal information that you provide to us voluntarily when you:

  • Make a purchase (e.g., name, email, phone number, address, payment info)
  • Subscribe to our newsletter
  • Fill out contact forms
  • Participate in surveys or promotions

We may also collect limited non-personal information automatically, such as your IP address, browser type, device type, and pages you visited on our site (via cookies and analytics tools).

How We Use Your Information

We use your data to:

Comply with legal obligations

Process orders and provide customer support

Send order confirmations, shipping updates, and promotions

Improve our website, services, and user experience

Respond to your queries or feedback

Data Protection

Your privacy is important to us. We take appropriate security measures to protect your information from unauthorized access, misuse, or disclosure. We use secure payment gateways and encrypted technologies to keep your data safe.

Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience and understand usage patterns. You can control or disable cookies through your browser settings at any time.

Third-Party Services

We may use trusted third-party tools (e.g., payment processors, shipping providers, analytics services) who have access to limited information only to perform necessary tasks on our behalf.

Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing emails (via the “unsubscribe” link)
  • Request details about how your data is used

To exercise these rights, contact us at sixteenscents24@gmail.com.

Policy Updates

We may update this policy from time to time. Any changes will be posted here with a revised “Effective Date.” We encourage you to review it periodically.

Contact Us

If you have questions or concerns about our Privacy Policy, please contact:

Email: sixteenscents24@gmail.com
Phone: +91 7069267044
Address: SixteenScents, Vastrapur, Ahmedabad, Gujarat – 380015, India